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Before making a Warranty Claim Request contact your local ProHome Office, you will be instructed to review The Builder's One-Year Limited Warranty to verify each Claim, then follow the simple Steps below. |
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| Step 1. |
Verify the BUILDER'S Responsibility |
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Before contacting ProHome or writing your Service request on the ProHome WorkForm you must first verify that your BUILDER is responsible to perform your request. To verify BUILDER responsibility: |
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| Step 2. | Determine BUILDER'S Responsibility | ||
| • Read through the Warranty section concerning your request and determine if your BUILDER is responsible. |
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| Step 3. | Obtain CLAIM IDENTIFICATION NUMBER | ||
| • If your request is the BUILDER'S responsibility, it will have the BUILDER'S symbol beside it. The symbol contains the identification number you must note on your WorkForm in order to have your request for Warranty service process. |
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